Lead the UX team on design projects through managing timelines and ensuring design quality from ideation to execution. Collaborate with cross-functional teams and manage stakeholders' expectations in order to deliver the best user experience for NCCER products.
Working closely with the CEO and engineering team to define design requirements and implement architecture for new products that are fueled by artificial intelligence. Increase efficiency through the adoption of a new and improved design system, which is continuously being worked on.
Worked with the lead designer to ideate and hand off two new and exciting products in the NCCER lineup - a digital evaluation tool for craft workers (Performance Verification Web App) and an entirely revamped customer account experience. Assisted with research, usability testing, and the design of stunning interfaces. Built a UI kit from scratch that aligned with the company's new brand identity.
Collaborate with internal teams in order to help build an enhanced user experience for audiologists and front office staff. Conduct industry research and competitor analysis; generate wireframes & user flows; provide feedback to existing and new product features.
With the user at the fore front, I rely on research and creative thinking in order to build digital products that look great and are easy to use.
Every new project requires the utmost attention to detail. Following the agile cycle, I make sure to create, ideate, and deliver in the most efficient way possible.
I build systems that allow teams to focus on the creative side of the product cycle. I strive to create a cohesive design language with strong documentation that leaves no stone left unturned.
Through my work, I focus on mending the gap between human error and technology. Facilitating strong goals through seamless interfaces is a pillar in my process.